Frequently Asked Questions

Sunora Dessert is a premium dessert brand dedicated to creating and delivering delightful, handcrafted treats. We offer a wide range of artisanal desserts, including cakes, pastries, cookies, and more, crafted with love and the finest ingredients to satisfy your sweet cravings.

You can purchase our scrumptious desserts directly from our official website, www.sunoradessert.com. We also have select partner stores and cafes where you can find our delectable creations. Check our website for a store locator to find the nearest Sunora Dessert retailer.

Yes, we understand the importance of catering to various dietary preferences. We offer a selection of desserts suitable for those with dietary restrictions, including gluten-free, vegan, and nut-free options. Please check our product descriptions or contact our customer support team for more information.

Our desserts are crafted with passion and expertise by our talented team of pastry chefs. We follow traditional recipes while incorporating innovative techniques to ensure the highest quality and taste in every bite. We use only premium ingredients sourced from trusted suppliers to guarantee an exceptional dessert experience.

Absolutely! We love being a part of your special moments. Whether it’s a birthday, wedding, or any other celebration, we offer custom dessert orders tailored to your specific needs. Please reach out to our customer support team in advance to discuss your requirements.

To maintain the freshness and taste of our desserts, we recommend following the storage instructions provided on the packaging or our website. Most of our products are best stored in a cool, dry place, while some may require refrigeration.

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We offer various shipping options to ensure your desserts arrive fresh and in excellent condition. Standard shipping takes approximately 3-5 business days, while our Sweet Delights Express option delivers within 1-3 business days. For more details, please refer to our Shipping & Delivery page on our website.

We strive to deliver every order flawlessly, but in case of any issues, please contact our customer support team within 24 hours of delivery. We will be more than happy to assist you and ensure your complete satisfaction.

We take pride in the quality of our desserts. If you are unsatisfied with your order, please contact our customer support team to discuss your concerns. Refunds and exchanges are subject to our Refund Policy, available on our website.

You can reach our friendly customer support team through email at support@sunoradessert.com or by calling SUNORA DESSERT (-92324-143-2024) We are available to assist you from Monday to Friday, 9:00 AM to 5:00 PM (local time).

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